Event Organiser FAQ's

Event Setup and Management 6

• Manually adding bookings
• Editing, cancelling and refunding bookings
• Receiving payments
• How to reschedule your event
• How to host a virtual event

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User Guide 7

• About the event
• Logo
• Dates
• Location and contact details
• Currency

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Tickets 4

• Ticket types
• Global discount codes for multiple events
• Discount codes
• Booking Fees

Features 7

• Booking questions
• Per-attendee questions
• Completion message, emails and tickets
• Invite-only event
• Group bookings

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Communications 3

• Email your attendees
• Mailchimp
• Notifications

Tools 5

• Analytics tracking
• Box office and ticket scanning
• Search sharing and social media
• Bookings from your website
• Box Office Equipment

Organiser FAQ's 7

• What is Refund Protection?
• I have a payment from Bookitbee that I don't recognize, what can I do?
• I've just set up an event and my tickets show as sold out, what do I do?
• Can I create more than one event at a time?
• How do I take my booking page down?

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Resources 3

• LIVE IT brand assets and implementation guide
• GDPR guide
• Understanding chargebacks