Help with your booking and event information. Please take a look at our FAQ, where you can find the answer to the majority of your questions.
For event organisers and users of our platform. Get an overview of the Bookitbee & LIVE IT system and quickly learn how to get your event up and running.
LIVE IT provides ticketing software and payment solutions to event organisers…
If you are unable to locate your e-ticket in your inbox or spam folder you can request for it to be resent by visiting the following...
The name change policy can vary for each event, please contact us for more information on event-specific policies...
As stated and agreed to during the checkout process, we cannot offer a refund unless the event is cancelled or postponed...
Most events will accept e-tickets presented on a phone, however, we strongly recommend bringing a printed...