Ticket Buyer FAQ's

Tickets 2

• I cannot find my ticket
• Can I change the name on my ticket?

Payments 4

• I was charged for a declined transaction
• Refunding to an expired or replaced card
• I did not receive my refund
• What is the charge TICKETS HELP.LIVEIT.IO on my statement?

Event 3

• Can I show my ticket on my phone?
• Age policy
• ID policy

Payment Plans 4

• Change or update payment card
• What happens if I fail to complete the payment plan?
• Can I pay my payment plan early?
• I expect to miss a payment. Can I change my payment dates?

Purchase Policy and Terms & Conditions 5

• Coronavirus (COVID-19) Advice for Customers
• Can I get a refund?
• Terms & Conditions
• Privacy Policy
• Purchase Policy